The secret of winning
Ever wondered how it all really works – why sometimes you win and sometimes you don’t?
Responsible gaming
We want players to enjoy themselves but to play responsibly too. Gaming should be an enjoyable recreational activity. Under no circumstances do we want to encourage compulsive gaming.
Here you will find our helpful tools for responsible gaming, some tips to ensure a consistently positive gaming experience, and whom you can turn to for help if you would like to talk to someone. You can count on our support.
How does gaming addiction start?
All the key facts about gaming addiction.
Learn about your gaming behaviour
Take our short self-assessment test for important insights into your gaming behaviour.
Set your gaming limits
We offer a range of helpful tools and services. Make sustainable gaming decisions by setting your personal gaming limits.
Find support
Is gaming becoming an issue for you, or do you know someone who needs support? Find out what you can do.
Voluntary exclusion
Follow these steps to take a voluntary break from gaming.
Involuntary exclusion
Find out more about involuntary exclusion, a measure designed to protect players.
Lifting an exclusion
Find out how to get an exclusion lifted.
Player protection documents
All the key forms and documents relating to player protection.