The secret of winning
Ever wondered how it all really works – why sometimes you win and sometimes you don’t?
We want players to enjoy themselves but to play responsibly too. Gaming should be an enjoyable recreational activity. Under no circumstances do we want to encourage compulsive gaming.
Here you will find our helpful tools for responsible gaming, some tips to ensure a consistently positive gaming experience, and whom you can turn to for help if you would like to talk to someone. You can count on our support.
Ever wondered how it all really works – why sometimes you win and sometimes you don’t?
All the key facts about gaming addiction.
Take our short self-assessment test for important insights into your gaming behaviour.
We offer a range of helpful tools and services. Make sustainable gaming decisions by setting your personal gaming limits.
Is gaming becoming an issue for you, or do you know someone who needs support? Find out what you can do.
Follow these steps to take a voluntary break from gaming.
Find out more about involuntary exclusion, a measure designed to protect players.
Find out how to get an exclusion lifted.
All the key forms and documents relating to player protection.