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Welcome to mycasino – my Swiss online casino
As the market leader in online swiss casino platforms, mycasino.ch stands for quality, security and a wide range of games. Players can experience pure entertainment here – with slots, roulette, blackjack, baccarat and gameshows. Our Swiss online casino offers the perfect combination of local flair and a modern gaming experience – any time, anywhere.
The online casino in the heart of Switzerland
mycasino is the online casino from Grand Casino Luzern AG. As one of the first concessionary platforms in Switzerland, we have stood out with the biggest and best range of games right from the start. Since 2019, we have been offering a safe and trustworthy gaming environment from our Lucerne location. The focus is on responsible gaming, transparent processes, the highest data protection standards and a user-friendly gaming environment.
Two special highlights combine the best of both the offline and online worlds:
- “Super Cherry” is a real Swiss game, with the original slot machine located at Grand Casino Luzern.
- Grand Casino Roulette Live is live streamed from Grand Casino Luzern and accessible to in-person visitors and the mycasino community.
Security and legality
Grand Casino Luzern AG meets the highest standards in security and data protection:
- Certified according to ISO 9001 and ISO 27001 by the Swiss Association for Quality and Management Systems (SQS).
- Bearer of the “GoodPriv@cy®” data protection seal since 2009.
mycasino is committed to providing a 100% legal, concessionary and regulated gaming experience in Switzerland. The range of games on offer is constantly being expanded and tailored to players’ preferences.
Biggest selection of games
At mycasino, there’s a game for everyone:
- The largest and most innovative range of online swiss casino games: over 3,000 games, including bestsellers such as Gates of Olympus, Book of Ra Deluxe, Pirots X, Cash Connection™ Charming Lady™, Lightning Roulette, Sweet Bonanza, Sugar Rush 1000 and The Dog House
- More than 50 game providers and four live casinos
- The highest and greatest number of jackpots in Switzerland, such as Aztec Forest, Money Vaults, Cash Connection™ – Voodoo Magic™, Super Cherry Lock’N’Win and mycasino Candy Palace
- Over 380 exclusive games such as Money Train 4, Gates of mycasino and Razor Shark
- Popular roulette games such as mycasino Roulette, Mega Fire Blaze Roulette, PowerUp Roulette and Who Wants to Be a Millionaire Live Roulette
- Bestselling blackjack games such as Blackjack Party, Azure Blackjack 2, Vinnie Jones Blackjack and Multihand Vegas Single Deck Blackjack
- Classic table games such as Multihand Vegas Downtown Blackjack, Vikings Multifire Roulette and 9 Pots of Gold Roulette
- Exclusive game providers such as Paf, Relax Gaming and Push Gaming
The best bonuses and promotions
As the most attractive online casino in Switzerland, mycasino boasts a wide range of regular bonuses:
- Welcome bonus: 100% up to CHF 300 and 200 free spins. Register now
- Game of the week: up to 30 free spins.
- Weekly slot tournaments with a prize pool of CHF 9,000.
- Bonus offers such as Bring a Friend and monthly surprises.
- Seasonal highlights such as the Advent and Easter calendars.
Fastest and safest deposits and withdrawals
mycasino offers safe and convenient deposit methods, where you can credit your deposit amount within a few seconds:
- TWINT
- PostFinance
- Visa/Mastercard
- Apple Pay
- Paysafecard
- Aplauz powered by OKTO.VOUCHER
- Neteller
- Skrill
mycasino makes the fastest withdrawals in Switzerland:
- YAPEAL: any time = credited immediately & in real time (24/7)
- PostFinance: Mon – Fri by 6 p.m. = credited on the same day
- All banks: Mon – Fri by 4 p.m. = credited on the same day
- All banks: Fri from 4 p.m./weekends/public holidays = credited on the next working day
Responsible gaming: discover mycasino’s helpful tools
Fun and games – always in moderation. The well-being of all players is the top priority. mycasino offers a range of tools to support responsible gaming:
- Deposit and loss limits.
- Reminder features to reduce playing time.
- Self-tests and the option of setting game freezes or requesting a voluntary exclusion.
- Support from helplines, customer service or social responsibility managers.
- Direct and proactive support for players in dealing responsibly with gaming.
Contributing to the common good
A large proportion of the gross gaming revenue goes directly to the public good of Switzerland. This is clearly demonstrated by Grand Casino Luzern AG, which transferred a total of CHF 385.7 million to OASI between 2002 and 2020. With mycasino, you’ll not only be able to game safely and enjoyably, but you’ll also be making an indirect contribution to supporting Swiss society.
mycasino.ch combines Swiss tradition, the highest security standards and modern innovations to create a unique gaming experience. As a trusted online swiss casino, mycasino offers the perfect blend of entertainment, fairness and responsibility – developed for Switzerland, made in Switzerland.
Professional assistance from customer service
If you have any questions or concerns, mycasino’s customer service team is here to help quickly and easily from Lucerne – via chat, email or phone. For frequently asked questions, the support page with comprehensive answers is available around the clock. Here are some of the most frequently asked questions and answers:
Casino FAQ
How do I open an account on mycasino?
- Tap on “Log in” at the top right.
- Then select the “Register” button.
- Fill in your details carefully and check them before completing the registration process.
- Good news: a 100% bonus of up to CHF 300 and 200 free spins await you in your account!
How does the welcome bonus work?
- Make a deposit of at least CHF 10. We will give you 100% bonus money up to a maximum of CHF 300 + 50 free spins in the game “Golden Rabbit”.
- The free spins are valid for 72 hours. Redeem them within this time limit.
- Turn over your bonus money 35x within 30 days to convert it to real money.
- The remaining 150 free spins will be credited to you in three batches of 50 free spins by noon on the following three Fridays.
- The free spins are valid for 72 hours each. Redeem them within this time limit.
How do I convert my bonus money into real money?
The nice thing is that bonus money automatically turns into real money. Before that, however, it must be turned over. Using the following example, we will explain how this works:
You receive a 100% deposit bonus and decide to deposit CHF 10. CHF 10 bonus money (100% of the CHF 10 deposit) is credited to you immediately after the deposit. If the bonus has a wagering requirement of 35x, this means that you have to wager a total of CHF 350 (CHF 10 x 35). After that, the bonus money is automatically converted into real money.
How can I recognise a legal Swiss online casino? How can I make sure I’m playing on a trusted site?
How to identify a concessionary online casino in Switzerland:
Swiss concession number: a legal Swiss online casino like mycasino has a concession number that is prominently displayed in the footer.
Swiss Federal Gaming Board (SFGB) list 📃: the SFGB maintains a list of all concessionary online casinos. Take a look at this and you can be sure whether an online casino is concessionary .
Security certificates and encryption: watch out for HTTPS and the lock icon in the browser bar to keep your data safe.
Gaming addiction prevention and protective measures: concessionary providers such as mycasino offer clear information on preventing gaming addiction and programmes such as self-exclusion and deposit limits.
Known payment methods: reputable online casinos use secure, common payment methods such as credit cards and Twint.
Controls: concessionary online casinos such as mycasino are regularly audited by the Swiss Federal Gaming Board (SFGB) to guarantee fairness and security.
What types of games are available on mycasino?
At mycasino, we offer the biggest selection of games in Switzerland. We have over 3,000 games to suit every taste, from more than 50 game creators.
Here’s an overview of the different game varieties we offer:
- Online slots: a variety of slot machines with exciting themes and bonus features. There’s something for everyone, from classics like Super Cherry to modern video slots.
- Jackpot games: test your luck at games with huge jackpots – including progressive jackpots that keep growing the more you play.
- Live casino: experience real casino action with live dealers and interactive games such as roulette, blackjack and baccarat.
- Table games: classic casino games like poker and gameshows offer you the ultimate gaming experience – right from home.
Discover the widest selection of games!