About mycasino – My Swiss Online Casino
mycasino is the online casino offered by Grand Casino Luzern AG and one of Switzerland’s first licensed online casinos. Play with mycasino and discover the largest and most innovative range of online casino games in and for Switzerland – plus the best customer service.
The moment we had been waiting for arrived on 7 June 2019: The Grand Casino Luzern was awarded a license for its online casino, mycasino, by the Swiss Federal Council. This means it's now finally possible to play in an online casino in Switzerland legally and securely. Playing with mycasino is the right choice: The security of your data is as important to us as providing a fair and reputable gambling environment.
The online casino from the heart of Switzerland
From our headquarters in Lucerne, we provide you with a secure and reliable gambling environment. It is very important to us that we cultivate a responsible approach to gambling, with secure payment procedures, transparent processes, and a reliable customer service team that is easy to contact.
The range of games available through ‘mycasino - My Swiss Online Casino’ is also unique. You benefit from an international, varied and appealing range of games, including classic casino games such as roulette, blackjack and slots. We work with our technology partners on an ongoing basis to expand our range of games and make the gambling experience even more exciting for you.
You play it safe when you gamble in our online casino
Security and data protection are our top priorities. With ISO 9001 and ISO 27001 certification, the Grand Casino Luzern complies with the strictest standards for information security. The Grand Casino Luzern has held ‘GoodPriv@cy®’ data protection certification since 2009. All certificates were issued by the renowned Swiss Association for Quality and Management Systems (SQS).
It is very important to us that gambling in our online casino is a secure and enjoyable experience for everyone. That’s why we actively work to prevent gambling addiction and offer our customers a range of resources and services to help them make more responsible decisions.